'I was very nervous at first' - how the founder of Wikipedia learnt to embrace trust

Embracing Trust: The Wikipedia Story

The founder of Wikipedia, Jimmy Wales, notes that the platform's success showcases the positive outcomes of trust between strangers.

Initially, Wales was apprehensive, stating

"I was very nervous at first"
and
"I assumed we were going to have to lock things down or something like that."
However, he discovered that
"trusting people does work… Trusting in human decency and the willingness of people to volunteer to do something that's useful really did pay off."

In his new book, The Seven Rules of Trust, Wales advocates for authenticity, empathy, and logic. He also emphasizes that while solo downtime can provide temporary stress relief, caring for others is key to building resilience.

Wales' story highlights the importance of trust in online communities, citing Wikipedia as a prime example of a universally trusted source of factual information.

Author's summary: Jimmy Wales discusses trust and Wikipedia's success.

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RNZ RNZ — 2025-10-25

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