Agoda Enhances Booking Platform
Agoda has implemented improvements to its booking platform, including stricter compliance standards for third-party suppliers, an AI-based trouble detection tool, and a 24/7 support service.
This move comes in response to demands from the Japan Tourism Agency, following reports of troubles with bookings on Agoda's platform from both bookers and hotels.
- Stricter compliance standards for third-party suppliers
- AI-based trouble detection tool
- 24/7 support service
The new contract terms aim to address issues related to securing rooms through third-party suppliers in Japan, and include strengthened penalties for violations, thereby improving trust and accountability.
Improvements to the platform will enhance the overall booking experience.
Author's summary: Agoda improves booking platform with stricter standards.
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