Council Using AI to Streamline Admin Work
Buckinghamshire Council has introduced artificial intelligence and automation to process permit charges and other administrative tasks.
The council aims to "transform" its workplace practices and boost productivity through the use of these tools.
- Automated permit charge processing, including CSV exports and email attachments
- Automated scheduling and reminders for care assessment follow-ups in adult social care
The use of AI is helping to transform its workplace practices and improve productivity.
The integration of AI has enabled staff to focus on helping residents, reducing time spent on administrative tasks.
Author's summary: AI transforms council's admin work.
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