OpenAI's Company Knowledge: A Double-Edged Sword
OpenAI's latest service, Company Knowledge, has the potential to bring significant productivity gains, but it also raises concerns about errors and data leakage.
The service requires access to all internal company data, which is a level of access that, although not unprecedented, is still unsettling for some analysts and industry observers.
Part of that difference is the extreme depth of access that OpenAI is proposing, along with a lack of assurances about how that sensitive enterprise data would be used and protected.
The comfort level of enterprise IT executives in trusting OpenAI, a relatively young company, with this level of access is also a factor.
Author's summary: OpenAI's Company Knowledge poses data risks.
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